Trendnet TW100 BRF114 User Manual download pdf (Page 80)

Appendix A

Troubleshooting

This Appendix covers the most likely problems and their solutions.

Overview

This chapter covers some common problems that may be encountered while using the TW100-

BRF114 and some possible solutions to them. If you follow the suggested steps and the

TW100-BRF114 still does not function properly, contact your dealer for further advice.

General Problems

Problem 1:

Can't connect to the TW100-BRF114 to configure it.

Solution 1:

Check the following:

• The TW100-BRF114 is properly installed, LAN connections are OK,

and it is powered ON.

• Ensure that your PC and the TW100-BRF114 are on the same network

segment. (If you don't have a router, this must be the case.)

• If your PC is set to "Obtain an IP Address automatically" (DHCP

client), restart it.

• If your PC uses a Fixed (Static) IP address, ensure that it is using an IP

Address within the range 192.168.0.2 to 192.168.0.254 and thus com-

patible with the TW100-BRF114 's default IP Address of 192.168.0.1.

Also, the Network Mask should be set to 255.255.255.0 to match the

TW100-BRF114.

In Windows, you can check these settings by using Control Panel-

Network to check the Properties for the TCP/IP protocol.

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Trendnet TW100 BRF114 User Manual Page 80